We understand that sometimes plans change. If you need to cancel an order, please review the following policy carefully.
Orders may be canceled within 12 hours of purchase, provided the order has not yet been processed or prepared for shipment. Once an order enters the processing stage, it can no longer be canceled, as our fulfillment team begins preparing items shortly after an order is placed.
After the 12-hour cancellation window, or once the order has been processed or shipped, cancellations are no longer possible. In such cases, the order will continue to be delivered to the provided shipping address.
If you no longer wish to keep the item after delivery, you may request a return in accordance with our Return & Refund Policy. Returned items must meet our eligibility conditions, including being unused, unworn, and in original packaging.
Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received is defective or incorrect.
To request a cancellation, contact our support team as soon as possible at [your support email] and include your order number. While we will do our best to accommodate your request, we cannot guarantee cancellation once processing has begun.